Website information
Data Deletion Policy
How to ask us about deleting information you have sent in correspondence.
Effective date: September 23, 2026
What this page covers
This page concerns information you voluntarily send to the company through the support email address in connection with this corporate website.
The website has no user account system. This page does not provide an account deletion function or describe deletion procedures for separate apps or games.
Information relevant to a request
Your request may concern your email address, information in your message, or attachments you previously sent. Include enough context to identify the relevant correspondence without sending unnecessary additional personal information.
How to submit a request
- Email [email protected], preferably from the address used for the original correspondence.
- Use a clear subject such as “Website correspondence — deletion request”.
- Identify the information you want deleted and give the approximate date or subject of the original enquiry.
Understanding your request
We will review the request to identify the relevant correspondence and the action requested. We may need to ask for clarification before taking action.
If we cannot identify the information or cannot complete a requested action, we will explain the relevant limitation in our response. This page does not set a fixed response or deletion period.
Your email service
Messages held in your own mailbox are managed through your email provider. A request to the company does not remove copies stored in your mailbox or otherwise managed by your email service.
Contact
Hong Kong Lingfan Online Technology Limited
Email: [email protected]
RM. 2, 3/F., RUBY COMMERCIAL BUILDING, 480 NATHAN ROAD KOWLOON, YAU MA TEI, HONG KONG